Faculty

Melanie P. Lorenz

Department Affiliations

  • Florida Atlantic University, Boca Raton, FL, USA

Themes

  • Customer deviant behavior (CDB)
  • Turnover intentions of employees
  • Typology of guardianship policies
  • Employee policies and governance
  • Fairness perceptions in retail settings
  • Impact of policies on frontline employees and managers
  • Changing roles of frontline employees

Categories